Categories: Business

Viva-MTS increases the number of service centers

Viva-MTS continues investing in the provision of high quality service and maintaining the high level of customer satisfaction. The leading telecommunications operator launched two service centers. One of them operates in Yerevan and is located at 151/8 Andranik address, and the second is located in Noyemberyan city at 8/1 Barekamutyun street address.

The new service centers offer all the services that the subscriber is interested in: postpaid and prepaid tariff plans, corporate packages, a large range of phone numbers, mobile gadgets, including mobile phones, etc. There is also an availability of MobiDram payment system.

“The telecommunications field requires continuity of investments, continuous improvement of the network coverage, as well as service centers’ network. From the first day of operation, we have been guided by that principle. And even though the main focus of Viva-MTS development is the development of its digital platforms, based on our digital transformation strategy, we also pay attention to the increase in the number of our service centers. And within this framework, we have moved our service center in Noyemberyan to a more spacious and comfortable area, as well as have launched another, completely new service center in Malatia-Sebastia administrative district, taking into account the workload of the already operating service center. I would also like to add that Viva-MTS is constantly increasing the number of its service centers. “We thank our subscribers for their trust and for using our services” said Viva-MTS General Manager Ralph Yirikian.

Due to the pandemic situation, the service centers are still working in a different mode- from Monday to Friday from 10: 00 to 18: 00 o’clock. Saturdays and Sundays are sanitary days. Upon switching back to our ordinary working rhythm, the service centers will be open from Monday to Friday from 09:00 to 19:00 o’clock, and on Saturdays from 09:00 to 18:00 o’clock.

Viva-MTS (MTS Armenia CJSC) is Armenia’s leading telecommunications operator, having the widest network reach and spreading a wide range of Voice and Data services all across Armenia. Having the best of the Armenian people interest at heart since its launch on 1st July 2005 and in a short period of time Viva-MTS has managed to build a nationwide network and a considerable customer base. Viva-MTS drives innovation and aims at always being at the forefront of any development serving the Armenian mobile communications market.  The company follows the guidance provided by ISO 26000 (International Standard of Social Responsibility) and ISO/IEC 27001:2013 (Information Security Management System). For more information, visit www.mts.am

Mobile TeleSystems PJSC (“MTS”) is the leading telecommunications group in Russia and the CIS, offering mobile and fixed voice, broadband, pay TV as well as content and entertainment services in one of the world’s fastest growing regions. Including its subsidiaries, the Group services over 86.8 million mobile subscribers in Russia, Armenia and Belarus. Since July Y2000, MTS’ Level 3 ADRs have been listed on the New York Stock Exchange (ticker symbol MBT). Additional information about the MTS Group can be found at: www.mtsgsm.com

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