The customer is always our top priority: IDBank

IDBank’s “Shengavit” branch celebrated Customer Day, creating a special atmosphere filled with surprises for all our valued clients.

On that day, all customers at the “Shengavit” branch had the chance to participate in a draw, win idcoins, and enjoy a festive atmosphere filled with sweet surprises.

According to Seda Avagyan, IDBank’s Customer Experience Manager, the customer is always our top priority at every stage of our operations. “Every service, product, and initiative at our bank revolves around the client and their needs. We prioritize our clients not just today, but every day, making every effort to ensure they feel valued,” says Seda Avagyan.

Ashot Adamyan, head of the “Shengavit” branch, highlights their daily efforts to improve service and satisfy customers. “We aim not only to meet our clients’ financial needs but to exceed their expectations. Today, we wanted to give our customers a special surprise. We thank our customers for choosing us, today and always,” says Ashot Adamyan.

All customers had the chance to join a raffle at the branch, spin the lucky wheel, and win idcoins. Those lucky enough to win can use their idcoins wherever Idram payments are accepted. The bank promises to keep the surprises coming and to continuously improve the quality of service.

THE BANK SUPERVISED BY THE CENTRAL BANK OF ARMENIA